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Apply for Customer Support Specialist

Be the first person customers talk to when something breaks, and the reason they walk away happy.

Full Name

Email Address

Discord Username

Country & Timezone (in UTC)

Role

The role you're applying for.

Relevant Experience

What have you built, run or done that's relevant to this role?

Why do you want to work with Wabbanode?

What are your strengths?

What makes you stand out? Share 2-3 things you're genuinely good at.

What are your weaknesses?

Be honest, what are 2-3 areas you're still growing in or would want support with?

Availability

Preferred Hourly Rate

$/hr

CV/Resume link

Paste a public link to your CV. Google Drive (set sharing to 'anyone with the link'), Dropbox, your personal site or your LinkedIn.

Example ticket #1: Mismatched Mod Channel List

A customer messages: "Hi there! I've just set up a new modpack on my server. I can join, but my friend keeps getting the error 'Mismatched Mod Channel List' when they try to join." Write the reply you'd send. Use our Knowledgebase or Google if you need to. We want to see how you communicate, not whether you've memorised it.

Example ticket #2: Exit code 137 on server start

A customer messages: "I get 137 when server start what should I do?" Write the reply you'd send.

Games you actually play

What games do you love, how much have you played them? Hours, modpacks you've run, let us know what you're passionate about.

By submitting, you agree to let Wabbanode store and review the information above for the purposes of improving our hiring process.