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Frequently Asked Questions

• How do I set up my Minecraft server?

  Setting up your Minecraft server is simple and fast. After choosing your plan, follow our user-friendly setup guide, and your server will be up and running in minutes.

• What kind of support do you offer?

  We provide 24/7 expert support to help with any issues or questions you may have. Our knowledgeable team is always available to ensure your server runs smoothly.

• What hardware do you use?

  We use high performance Ryzen 7 5700G and i9 9900K CPUs across most of our locations. All servers are allocated a minimum of 3 CPU threads and can be upgraded at anytime.

• Can I add mods and plugins to my server?

  Yes! We offer support for all popular Minecraft server types. You can install mods, modpacks, or plugins all from our panel. If you have any issues reach out to our support team and we can help you out.

• Can I upgrade my server plan later?

  Yes, you can upgrade (or downgrade) your server plan at any time. Our plans allow you to scale your server’s resources as your needs grow.

• Can I get a refund for my server?

  Yes, we offer a money-back guarantee within the first 7 days of service. If you're not completely satisfied with our hosting, you can request a full refund, no questions asked.